Pulse Secure Terminal Services RDP access to Windows PC from Mac

[mparkinson]

Hi All,

I have setup Terminal services Resource Profiles to several Windows 7 PC's.

I can login and connect to these fine using a Windows PC, but when I try connecting from a Mac, I just get a blank web browser window pop up. With some small icons in the corner to exit, log out etc.

Is there a way to launch the RDP client instead? I have the option in the Terminal Services to enable java support - This allows terminal services to work on non-Windows platforms, and provides a fallback option in other cases where ActiveX is not supported.

Any help is greatly appreciated.

Thanks

[rma2001]

Are you using Safari? I had similar intermittent issues with Safari but Chrome worked fine.

[mparkinson]

I'm already using Chrome unfortunately. The RDP pop up seems to appear, but it's just blank (white). Any other setting in Pulse? Otherwise I can try Firefox, Safari etc...

[marc]

What RDP client are you trying to use? The Win32 RDP client that the PCS appliance pushes will not work with Mac so you need to use something like The Hob Premier RDP Client or the HTML5 RDP.

You could also allow your Mac users to use a thick client like the Mac version of the MS RDP client over another connection client like Network Connect, Pulse Desktop client or JSAM.

There are pros and cons to each approach.

[mparkinson]

I have several different RDP thick clients on my mac which I normally use to connect to Windows with via RDP (MS RDP, Remote Desktop Manager). Issue is when I try through the Pulse Secure it doesn't prompt or allow me to use it. The Terminal Services method through Pulse doesn't assign full VPN access either, so is more secure and much simpler to use (if it worked). I guess my other option could be to allow full VPN access but just lock down to only use port 3389 for RDP, far from ideal, but at least a work around...