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Pulse Secure and Adobe Creative Cloud

dchiron
New Member

Pulse Secure and Adobe Creative Cloud

Hello,

 

When Pulse Secure connects, Creative Cloud connection no longer works.

Pulse Secure 9.1.9 (4983)
Windows 10 20H2

 

Can't you help me ?

 

David

2 REPLIES 2
jchettid
Contributor

Re: Pulse Secure and Adobe Creative Cloud

Please check if this helps, here's what we have to do in the registry.

Set the NoActiveProbe DWORD value to 0.

Remove the following from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet:

* ActiveDnsProbeContent
* ActiveDnsProbeContentV6
* ActiveDnsProbeHost
* ActiveDnsProbeHostV6

By deleting the above DWORDs, we essentially eliminated the NLA's DNS query check and only rely on its TCP connection checks to validate network connectivity.

 

 

freed96
Occasional Contributor

Re: Pulse Secure and Adobe Creative Cloud

Just fix this issue already Pulse. No more workarounds.

 

This has been ongoing with Adobe and Outlook for months if not years