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Pulse Secure cannot render Hotspot Authentication webpage

bkostya
New Member

Pulse Secure cannot render Hotspot Authentication webpage

Upon connecting through public WiFi, sometimes, Pulse Secure opens empty Hotspot Authentication page and doesn't render HTML. It is not possible to accept WiFi Authentication (by pressing Agree/Connect button).

V 5.3.1(1201) on Mac

8 REPLIES 8
tekener
New Member

Re: Pulse Secure cannot render Hotspot Authentication webpage

Same for me, 9.1.3 mac 

mickeyw
Visitor

Re: Pulse Secure cannot render Hotspot Authentication webpage

We are having the same issue with Pulse Desktop client 9.0R3.2 on our PCs.  I have not found any answers or resolutions yet.  anyone have a suggestion?

zanyterp
Moderator

Re: Pulse Secure cannot render Hotspot Authentication webpage

can you test with 9.1R4 or 9.0R6?
there were changes associated with rendering captive portal in those releases. if those do not resolve the issue, can you please open a support ticket?
tarunkumar
New Contributor

Re: Pulse Secure cannot render Hotspot Authentication webpage

Does anyone know how to resolve this issue for windows10? Pulse secure is not rendering the shotspot authentication webpage for me. I am not able to go past it and establish connection to VPN

tarunkumar
New Contributor

Re: Pulse Secure cannot render Hotspot Authentication webpage

Hi Moderator

Is this issue resolved ? I am trying to connect my VPN through Pulse secure from public WUIFI but it is not  rendering me the hotspot authentication secured webpage to authenticate myself with credentials

Gregor
New Contributor

Re: Pulse Secure cannot render Hotspot Authentication webpage

I have the same problem. The issue is not resolved. Very disappointing 

Gregor
New Contributor

Re: Pulse Secure cannot render Hotspot Authentication webpage

 
zanyterp
Moderator

Re: Pulse Secure cannot render Hotspot Authentication webpage

what version of pulse are you using?
unfortunately, we expect that this should be rendering successfully at this time.