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Pulse Secure connection drops when another user signs in.

TSOSSI
New Member

Pulse Secure connection drops when another user signs in.

We have a remote location that has 4 users. When one user signs in everything works fine but when a second user signs in at that same location, the connection of the first user drops.

 

The systems these users use all have the same hostname provided by the client at the remote location.

2 REPLIES 2
r@yElr3y
Moderator

Re: Pulse Secure connection drops when another user signs in.

@TSOSSI Sounds like duplicate device-ID issue - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB25581/?kA1j0000000FjB9

PCS Expert
Pulse Connect Secure Certified Expert
zanyterp
Moderator

Re: Pulse Secure connection drops when another user signs in.

in addition to what [email protected] said, are you having users connect from the same pc/terminal server? how are you defining the same location?