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Pulse Secure out of compliance with windows defender

nooruls143
New Contributor

Pulse Secure out of compliance with windows defender

Hi,

I am getting compliance issue with Pulse Secure where it says:

ExtUsers

Instructions: No instructions are available.


Reasons: Windows Defender 4.18.1902.5 does not comply with policy. Compliance requires real time protection enabled.

My Windows Defender is enabled

 

https://ibb.co/nmNmbwp 

 

Please help

3 REPLIES 3
nooruls143
New Contributor

Re: Pulse Secure out of compliance with windows defender

Can anyone please help

zanyterp
Moderator

Re: Pulse Secure out of compliance with windows defender

what version of PCS?
what version of ESAP?
we are currently investigating an issue with Windows Defender; it may be best to open a case with our support team
jonathancasulla
New Contributor

Re: Pulse Secure out of compliance with windows defender

PLEASE HELP, I UPGRADED THE LAPTOP TO WINDOWS 11 and Now I experience issue when logging in to my Pulse Secure at work:

 

Your computer's security is unsatisfactory
Your computer does not meet the following security
requirements. Please follow the instructions below to fix
these problems. When you are done click Retry. If you
choose to Close without fixing these problems, you may
not have access to all of your intranet servers
Ir phone, too.
one or Android and
id we'll send you a
1. Pulse - VeRA - Antivirus Compliance Check
Instructions: Your computer failed the compliance check
for Antivirus Compliance. Your antivirus
product must meet the following criteria to
pass the Antivirus Compliange Scan:
- Antivirus product must be a supported
Product and supported Version
- Antivirus product must have real-time
scanning enabled
- Antivirus product must have virus signature
less than 7 days old
Please contact you appropriate Help Desk for
assistance in remediating your antivirus
issuefor Antivirus Compliance, Your antivirus
product must meet the following criteria to
pass the Antivirus Compliance Scan:
- Antivirus product must be a supported
Product and supported Version
- Antivirus product must have real-time
scanning enabled
- Antivirus product must have virus signature
less than 7 days old
Please contact you appropriate Help Desk for
assistance in remediating your antivirus
issue.
Reasons: Windows Defender 4.18 2104.10 does not
comply with policy. Compliance requires real
time protection enabled and latest virus
definitions.
Required process not found
Required process not found
Required file not found
Required process not found
Required file not found
Required file not found
Retry