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Pulse Secure sometimes cannot connect Intranet & NAS

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New Member

Pulse Secure sometimes cannot connect Intranet & NAS

I installed the pulse secure in window 10.When I login the pulse secure ,the internet connection is success also can connect Intranet & NAS , but sometimes after login pulse secure, it cannot connect to Intranet & NAS .Use Ping command to ping nas or intranet ip connection were fail.

 

Sometime reboot the laptop or disconnect pulse secure and login, it will work again.

 

Tried run the pulse secure on win7 laptop works fine everytime. 

Every win10 laptop have got the same problem in our company.

 

Pulse secure version:9.1.4

Win10 Version:1903

 

 

1 REPLY 1
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Moderator

Re: Pulse Secure sometimes cannot connect Intranet & NAS

Please refer - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833/?kA1f1000000fz7V

 

Please check the WiFi driver model, if the laptop has Intel 9000 series like 9560, 9260 or AX series like AX200, etc. then follow the manual solution suggested in the KB43833

PCS Expert
Pulse Connect Secure Certified Expert