We have a user that can't connect to the VPN stating that mcafee has out of date virus definitions, yet everything is clearly updated. I tried downloading the latest esap version but the site won't load at all. Anyone know where I can get a proper link to update the ESAP and see if that resolves the issue.
ESAP should be able to be downloaded from my.pulsesecure.net without an issue; if that is not working, please open a case with support What version of McAfee? What version of ESAP do you currently have? What PCS version? There is an issue with McAfee detection that requires 8.2R7 (8.2R7.1 if you do rewriting)
What is the server version? If it is pre-8.2R7, as I am guessing based on the behavior, are you able to set up a test using a DTE VM or upgrade a lab system to see if the behavior is resolved on 8.2R7 or 8.2R7.1?
