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Pulse connection not possible

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Occasional Visitor

Pulse connection not possible

Hello,

after we have updated Pulse to a newer version on a few clients (2%) we got this message

00144,09 2018/05/16 16:20:34.291 3 hyarrow Pulse.exe Pulse p9736 t29A4 DialogManager.cpp:195 - 'JamUI' No plugin interface available - rc = -2147221168
00172,09 2018/05/16 16:20:34.296 3 hyarrow Pulse.exe Pulse p9736 t29A4 JamConnectionModel.cpp:286 - 'JamUI' Connection to UIModelService plugin failed - service may not be running

Could somebody tell me how to fix this?

1 REPLY
Moderator

Re: Pulse connection not possible

it looks like something is blocking the service; if it is happening post-reboot, please open a case with support