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Pulse not accepting Password when internet connection changes from wifi to hotspot or vice versa

shiva
New Member

Pulse not accepting Password when internet connection changes from wifi to hotspot or vice versa

Pulse not accepting Password when internet connection changes from wifi to hotspot or vice versa.

And says Connection failed untill Killing the Pulse session or clearing the Saved settings every time.

 

Plenty of users reporting daily even we are facing same. 

1 REPLY 1
r@yElr3y
Moderator

Re: Pulse not accepting Password when internet connection changes from wifi to hotspot or vice versa

@shiva Please check if we are seeing any login failed events under the VPN user access logs. Typically, network change should not affect the login process as long as the VPN server is able to reach the auth-servers.

PCS Expert
Pulse Connect Secure Certified Expert