cancel
Showing results for 
Search instead for 
Did you mean: 

Pulse secure Host Checker machine certificate was not found

SOLVED
Highlighted
New Contributor

Pulse secure Host Checker machine certificate was not found

Migrating from NC to Pulse Secure.

When connecting using Pulse secure I receive an error, "Machine certificate was not found" The machine does have a machine certificate because it works fine with NC. The Host check policy fails at the user role. I can bypass the host checker and it connects just fine. I created a test host checker (Predefined OD Checker) to check a minimum version of Windows 10 and it works.  Some reason it just fails for the machine certificate. Any help would be appreciated. Thanks. 

3 REPLIES 3
Pulser

Re: Pulse secure Host Checker machine certificate was not found

You might try re-creating the machine auth policy from scratch, rather than using the same policy that was used by NC.

 

Also, make sure you are using the latest version of ESAP - later versions include fixes for the Pulse client specific HC integrations.

 

If none of these help, open a TAC ticket.  They will want HC client-side logs.

New Contributor

Re: Pulse secure Host Checker machine certificate was not found

Updated the ESAP and nothing. Thanks.

Moderator
Moderator

Re: Pulse secure Host Checker machine certificate was not found

Hmm... What is the pulse client version used? It seems like a bug to me on the pulse client side, as the same machine certificate is getting detected when NC is used.