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Pulse secure client upgrade

amjad.ra2
Occasional Contributor

Pulse secure client upgrade

Hello, 
we are facing issue with pulse secure desktop agent upgrade, when we upgraded the appliances from 9.1R4 to 9.1R11,the clients not able to recevie the upgarde even the upgrade dialog not even shown for the users, meanwhile the web installation and automatic upgrade of Pulse Secure clients is enabled.

 

your help is highly appreciated. 

2 REPLIES 2
r@yElr3y
Moderator

Re: Pulse secure client upgrade

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44792/?kA13Z000000fzcA -- @amjad.ra2 please try the steps mentioned in the KB.

PCS Expert
Pulse Connect Secure Certified Expert
amjad.ra2
Occasional Contributor

Re: Pulse secure client upgrade

thank you my friend, 
i completed all steps and when i connect to pulse secure using the client they gave me a message the upgrade the software and once click on upgrade button the message diappeared and nothing happaend
shall i wait more than 30 minutes ?! or is there somthing else might i forgot.