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PulseSecure 9.0.2 on Mac OS X 10.14: Pulse Tray crashing

ppl
New Contributor

PulseSecure 9.0.2 on Mac OS X 10.14: Pulse Tray crashing

Process: PulseTray [3371]
Path: /Applications/Pulse Secure.app/Contents/Plugins/JamUI/PulseTray.app/Contents/MacOS/PulseTray
Identifier: net.pulsesecure.PulseTray
Version: 9.0.2 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: PulseTray [3371]
User ID: 501

Date/Time: 2018-10-07 16:16:53.238 +0200
OS Version: Mac OS X 10.14 (18A391)
Report Version: 12
Bridge OS Version: 3.0 (14Y664)
Anonymous UUID: 626D151E-1FAB-58F2-E341-508031BD16AC

Sleep/Wake UUID: F89CE117-F1CD-400D-BA45-705FBB116265

Time Awake Since Boot: 180000 seconds
Time Since Wake: 280 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fbf3859e7b8
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [3371]

VM Regions Near 0x7fbf3859e7b8:
MALLOC_TINY 00007fb03b900000-00007fb03bf00000 [ 6144K] rw-/rwx SM=PRV
-->
STACK GUARD 00007ffedd872000-00007ffee1072000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdyld.dylib 0x00007fff6ccfed71 tlv_finalize + 35
1 libsystem_c.dylib 0x00007fff6cda81d7 exit + 48
2 net.pulsesecure.PulseTray 0x000000010e390226 SignalHandler(int) + 81
3 libsystem_platform.dylib 0x00007fff6cee8b3d _sigtramp + 29

Thread 1:: JavaScriptCore bmalloc scavenger
0 libsystem_kernel.dylib 0x00007fff6ce3b1b2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6cef45cb _pthread_cond_wait + 724
2 libc++.1.dylib 0x00007fff6a3d6bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 com.apple.JavaScriptCore 0x00007fff4328fd32 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 82
4 com.apple.JavaScriptCore 0x00007fff43293e8b bmalloc:Smiley Frustratedcavenger::threadRunLoop() + 139
5 com.apple.JavaScriptCore 0x00007fff43293669 bmalloc:Smiley Frustratedcavenger::threadEntryPoint(bmalloc:Smiley Frustratedcavenger*) + 9
6 com.apple.JavaScriptCore 0x00007fff43295097 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc:Smiley Frustratedcavenger*), bmalloc:Smiley Frustratedcavenger*> >(void*) + 39
7 libsystem_pthread.dylib 0x00007fff6cef133d _pthread_body + 126
8 libsystem_pthread.dylib 0x00007fff6cef42a7 _pthread_start + 70
9 libsystem_pthread.dylib 0x00007fff6cef0425 thread_start + 13

Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff6ce37c2a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6ce38174 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff3fc6b05e __CFRunLoopServiceMachPort + 337
3 com.apple.CoreFoundation 0x00007fff3fc6a5ad __CFRunLoopRun + 1654
4 com.apple.CoreFoundation 0x00007fff3fc69ce4 CFRunLoopRunSpecific + 463
5 com.apple.AppKit 0x00007fff3d1c9581 _NSEventThread + 160
6 libsystem_pthread.dylib 0x00007fff6cef133d _pthread_body + 126
7 libsystem_pthread.dylib 0x00007fff6cef42a7 _pthread_start + 70
8 libsystem_pthread.dylib 0x00007fff6cef0425 thread_start + 13

Thread 3:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 4:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 5:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 6:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0
1 ??? 0x0000000000000a03 0 + 2563

Thread 7:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 8:
0 libsystem_pthread.dylib 0x00007fff6cef0408 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000f00007fa0 rbx: 0x00007fbf3859e7c0 rcx: 0x00007fff6ce5610e rdx: 0x0000000000000000
rdi: 0x00007fb038596810 rsi: 0x00007ffee186e4a8 rbp: 0x00007ffee186f660 rsp: 0x00007ffee186f640
r8: 0x000000010e439c26 r9: 0x000000000000000f r10: 0x00007ffee1871c58 r11: 0x00007fff6cda81a7
r12: 0x2499dc3a4fa069d4 r13: 0x000000010e57f080 r14: 0x00007fb038596810 r15: 0x00000000f00007fb
rip: 0x00007fff6ccfed71 rfl: 0x0000000000010206 cr2: 0x00007fbf3859e7b8

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14

 

 

1 REPLY 1
zanyterp
Moderator

Re: PulseSecure 9.0.2 on Mac OS X 10.14: Pulse Tray crashing

That looks like it may be similar to something we have resolved recently; can you test 9.0R3.2?