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Random JSAM disconnect

New Contributor

Random JSAM disconnect


I have a few users that has been noticing JSAM disconnects. What happens is they would have their ssh connections established through JSAM and at random intervals, JSAM would disconnect and reconnect. When the reconnect happens, applications such as Lotus Notes, reconnects just fine but the ssh connections are dropped. I can't find what could be contributing to these drops. Test has been done on wireless and wired connection with different ISP to take that out of the equation. I also have periodic application activity being counted toward session activity. Any ideas would be appreciated.


Occasional Contributor

Re: Random JSAM disconnect

Application access making JSAM to disconnect doesnt sound right.

Check user session options -> are users getting disconnected if they are not idle and using some other application than ssh ?