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Realm not appearing in Pull Down

New Contributor

Realm not appearing in Pull Down

Hello,

We recently added a new user realm. A handfull of people are not seeing the new realm in the drop down menu. There are no restrictions on source IP.

IVE 7.1 R4

Users are on Windows XP with IE 7

3 REPLIES 3
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Frequent Contributor

Re: Realm not appearing in Pull Down

Hi Mike,

Is it consistantly not appearing in a specific PC/Laptop or sometimes it appears and sometime it doesn't on the same PC/Laptop?

Thanks,

Suresh

Highlighted
Contributor

Re: Realm not appearing in Pull Down

Are there any other restrictions (like Host Checker, Cache Cleaner etc) applied on the Realm?

Highlighted
Respected Contributor

Re: Realm not appearing in Pull Down

Was it added to the generic URL?