Refresh Existing Connection

[Sutherlander]

Hello - I use Pulse Secure for work all the time; and I often my connection will need renewed as the 10Hour limit is approaching. It would be useful if there was a way to refresh/renew (add more time to) the existing connection so my sessions with machines within the network remain intact (perhaps by re-entering my credentials).

Is this possible? or does it pose a security threat?

Thanks

David (at NIWA New Zealand)

[akanoon]

Hi David,

This is possible.  Your admin would need to configure it - see https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB23343

Regards

[pwallace]

I will move this thread from "Feedback" to the "Pulse Connect Secure" Forum:

https://community.pulsesecure.net/t5/Pulse-Connect-Secure/bd-p/Forum-Pulse-Connect-Secure

[spuluka]

As akanoon is noting, the limit on this session is a choice by the pulse secure system administrator.  If you work requires a different value you can open a ticket with your help desk asking for that setting change and why you need it.

These limits are generally put in place to prevent people from consuming a license and never logging out.  And also for a security reason not keeping things logged in to sensitive data when people are clearly not actively using the computer so an authorized person getting physical access would.