cancel
Showing results for 
Search instead for 
Did you mean: 

Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

TheHorse13_
Contributor

Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

In recent months, we've had to resort to reimaging hosts more frequently in order to resolve client side Juniper VPN issues. Given that this isn't very efficient, is there a tool out there that will strip Windows7 hosts of all traces of Juniper applet installs (files, folders, reg keys)? If not, is there a doc which shows where all of the applets, folders and regs keys are installed?

Simply doing an uninstall from the control panel is not what we're after.

We're running the 7.1x SSL VPN operating system.

Thanks.

7 REPLIES 7
zanyterp_
Respected Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

No, there is no tool that does that; the client side changes doc will give the location of the folders as well as what is left after an uninstall.
TheHorse13_
Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

Thank you.

zanyterp_
Respected Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

You are welcome; were you able to find what you were looking for?
rdit_
Regular Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

I was looking for the same and didnt find anything 2 years ago. Thats why I used the Client-Side Changes guide and just wrote a little AutoIt-Script that removes everything. But it was build for IVE OS6.3 I think. Maybe I could upload it somewhere.

RexPGP_
Frequent Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

reimage becaue of Juniper that is scary. Other non compatable Vista 7 programs should cause you to rebuild.

TheHorse13_
Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

Yes I found what I was looking for in the doc you suggested. I also did what the other user did here and scripted my own uninstaller.

I have many instances where Juniper apps hose up and doing the normal uninstall in the control panel does not work. removing everything manually is time consuming and hateful.

Thanks again.

vclement_
Occasional Contributor

Re: Removal Tool or Doc - How to remove all Juniper folders, files and reg keys

I have this list for clean Juniper component:

1. Delete cookies, temporary files and prefetch files from the client PC.

2. Delete the Java files from Control Panel->Java->Temporary Internet

Files->Settings->Delete Files.

3. Delete the JuniperSetupClientControl Class files and JuniperSetupClientControlXP

Class from Control Panel->Internet Options->Under Browsing History Tab->Settings->View

Objects->Selected the above two files and delete the same.

4. Go to Control Panel > Add/Remove Programs > Remove all Juniper Programs

5. Go to Control Panel > Internet Options > General > Settings > View Objects > Delete

all the ActiveX Components installed by Juniper

6. Then go to C:\Documents and Settings\<username>\Application Data\Juniper

Networks\setup\ and run uninstall.exe (path might differ for Win-7 OS)

7. Go to C:\Documents and Settings\<username>\Application Data\ and Delete the Juniper

Networks Folder (path might differ for Win-7 OS)

8. Go to C:\Documents and Settings\All Users\Application Data\ and Delete the Juniper

Networks Folder (path might differ for Win-7 OS)

9. C:\Program Files\and Delete the Juniper Networks Folder

Win-7:

C:\Users\username\AppData\roaming\Juniper Networks\logging\debuglog.log

and

C:\Users\public\Juniper Networks\logging\debuglog.log

10. Go to Device Manager/Click View on top/Select Show Hidden Devices/Go to the Network

Adapter/Delete the Juniper Networks Virtual Adapter.

11. Also from the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Juniper Networks and remove the Network Connect from the

tree.

HKEY_CURRENT_USER\Software\Juniper Networks and remove the Network Connect from the

tree.

12. Disable the " Wired Auto Config service" on the machine under services.msc and also

keep the driver signing to Ignore under System properties->Hardware->Driver

Signing->choose Ignore - install any software on the machine.

13. Turn off UAC(User Account Control) on Windows-7 or Vista PCs.

14. Run CCleaner.exe if you have one.

15. Reset the Winsock and TCP/IP stack of the client machine by using the following

commands from the command window:

Note: The following command should be run only if the IP address to the PC was assigned

by DHCP server. If it is Static IP, kindly make a note of IP information and run the

following commands.

type netsh int ip reset reset.txt and hit enter key. Then type netsh

winsock reset and hit enter.

16. After the above steps, please reboot the machine.

I'm interested for some of your script which automates this (I'm bad at programming).

If someone agrees to share, let me know.

Regards,

Vincent