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Rollback occurs when installing Pulse secure 64 bit

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New Contributor

Re: Rollback occurs when installing Pulse secure 64 bit


@mustangs550 wrote:
Hello,

I have had cases similar to this issue. Most cases that I work with resolved with the below solution, if not please open a case with Pulse Secure and we can take a look at the logs for further investigation.

If you have many VPN clients (or network filters) installed on your system, Junos Pulse install may fail due to low maxfilters value in registry. Install hangs for some time and then rolls back.
If rollback is interrupted, or if install is triggered by web-installer it results is non-working VPN client with empty connection window.
This means that necessary services to run the clinet are missing – only UI files are installed.

To resolve the issue, you need to edit the Windows Registry key:

HKLM/SYSTEM/CurrentControlSet/Control/Network/MaxNumFilters
This value defines the maximum number of network filter drivers allowed on the computer.

Try to change this value to 14 (maximum value), and the Junos Pulse install should finish successfully.

Thanks.

Is this '14' as decimal.. right ? And DWORD (32bit) regkey type.. right ?

New Contributor

Re: Rollback occurs when installing Pulse secure 64 bit

UPDATE.

Complete lack of presence of MaxNumFilters DWORD pushes it out to maximum 14 anyway..

FWIW.. I'm having an issue UNINSTALLING not INSTALLING.