Ping packets from internetwork to remote clients stops at the internal interface. My users connect and use the VPN successfully . However I cannot provide them with remote support because I cannot reach them from inside the network.
What may be the issue ? Please help
I assume from your question that you are running Network Connect for these users. Have you checked the NC access control list applied to the role?
Try PC IP. It may be DNS needs to regester which takes 1/2 if using Juniper IP pool. If you hook MS DHCP it is instant.
What SA Version are you on.?
Can you ping the client IP from the SA's internal port under troubleshooting-->tools-->commands?
thanks for the reply
I am not able to ping the clients ip from the command page.
thanks for the reply I am pinging the ip .
thanks for your reply .. I am using SA2500 System Version
6.5R6 (build 16339)
What should I look for in the NC policy ? thanks.
Is the NC client IP pool subnet different from your internal network subnet?