cancel
Showing results for 
Search instead for 
Did you mean: 

SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

it.network_
New Contributor

SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

Hi,

 

We have an issue with one of our internal application published with SA-2500 firmware -> 7.2R8.

Since few days, our application cannot start with IE 9 or with FIrefox but work with google chrome.

 

From our LAN, we can access our application with all browser.

From SSL VPN, we can start our intranet web page with all the browser but not one specific web page application.

 

We are trying to understand what can be the difference between IE and CHrome through Web interface of SA 2500.

 

Thanks !

 

William

6 REPLIES 6
zanyterp_
Respected Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

there are many differences between those browsers; though it is odd for chrome to work and not firefox.

i recommed opening a case with jtac; the logs needed are listed here: http://www.juniper.net/techpubs/software/ive/guides/troubleshooting/RewriteTroubleshootingandLogColl...

it.network_
New Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

Hi,

 

I don't have information about the functionality JSAM or WSAM and how to implement this for one web page only.

Maybe, there's a step by step guide ? or implementation guide ?

 

Thanks,

 

William

SVK_
Regular Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

the following document mentions about JSAM Configuration

http://www.juniper.net/techpubs/software/ive/guides/howtos/How_To_JSAM.pdf

it.network_
New Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

Ok, Thanks for your feedback.

 

I check this document.

 

William

jayLaiz_
Super Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

Hi,

 

you can also follow these steps :

 

1. Create New Web Application Resource Profile

2. Enter base URL as the application server URL

3. Click Show all Auto policy types button

4. Go to Auto policy: Rewriting Options

5. Select No rewriting (use WSAM) or No rewriting (use JSAM) depending on which one you want to use and enter the hostnames of the servers/applications you want to access

6. Save the profile and apply to the concerned User role

 

Thanks,

Jay

zanyterp_
Respected Contributor

Re: SA 2500 - 7.2R8 - Web bookmarks cannot work with IE and FIREFOX but work with CHROME

were you able to find the information you were looking for to have this work or get a case open with JTAC?