We purchased a SA-3000 a while back. So far we have had no trouble with upgrading the software, and we have kept a maintenance contract on it this whole time. I went to upgrade from 6.0R2 to 6.1R2 this evening and get this message:
Service Package Installation Status
The installation process takes a few minutes. When complete, the system needs to reboot. Please wait...
The current license page shows as a SA-4000 - but I know it was a SA-3000 when we made the original purchase.
Any ideas, or am I to tell my Director that our hardware can no longer be updated, and we have to spend umpteen thousands to get new hardware?
The SA 3000 hardware does not support 6.1 as far as I know...This is the info in the release notes:
From the 6.1 release onwards, the SA1000, SA3000 and SA5000 series platforms are not supported.
Thanks for the information.
I have already talked with my Director. Needless to say, he isn't happy.
I guess I need to check and see if the yearly maintenance is still good, or if they plan on dumping support for the SA-3000....