SA 4500 firmware 7.4R8 and Win 7, Win 8, Win 8.1 - IE10, IE11

[NIS_Dom_]

Hi Guys,

Was wondering if anyone came across the issue I'm experiencing currently.

We are having 2 x SA 4500 confoigured for the cluster with firmware version 6.5R1 whis is working fine but not with IE11 nad Win8 & Win8.1.

Now we would like to upgrade it to the newest recomended version which is 7.4R8 but would like to test it first.

So I have taken the backup box from the cluster and configure it for standalone. Upgrade it to 7.4R8 and copied the config from the primary box for testing purposes.

I have build 3 PC with Win7, Win8 & Win8.1 all x64 IE11.

What I have seen so far that Network Connect agent is being istalled sucessfully.

Even if the old version has been previously installed (6.5) the new one (7.4) will be installed on the top of it and it works.

When trying to conect to one of the published citrix apps without istalling Network Connect, will have to install Citrix online plugin first so I can see the published apps and then once clicked on the published app the Juniper Citrix Services Client will be installed and the app will start but only when using IE11.

When I downgrade it to IE10 I'm having problems.

When click on published apps the installation doesn't start and the following error message is poping up (attached).

Any ideas? Is the 7.4R8 compatible with IE10, 9 and 8 at all?

[jayLaiz_]

7.4r8 is compatible with ie8,9,10 and 11

Can you try uninstalling the juniper ctrix terminal services client after you have downgraded to ie10 and then try.

Regards,

Jay

[NIS_Dom_]

Hi Jay,

Thanks for your reply.

I have just tried to upgrade the box to firmware 8.0R1.1 and still the same.

The network connect is sucessfully upgraded to version 8.0 and it works.

The connection to citrix server works when using IE11. After I have downgraded it to version 10 can not connect (same eeror message). I have removed all the apps installed when connecing to SSL for the first time (full list attached) and rebooted the PC.

I have installed everything from the scratch following the instructions delivered by vpn box (Juniper ActiveX, Citrix online pluggin) and still the same.

I have installed brand new OS Win8.1 64 bit IE10 (no need to downgrade) and still the same... once connected to citrix when trying to lunch any of the published apps the error message attached in the previuosu post...

Any ideas?

[NIS_Dom_]

Hi,

What I have just discovered, when the Network Connect is installed and connected the published apps will start fine.

Any ideas? 

[NIS_Dom_]

I have found there the problem is but not too sure how to fix it.

The problem is when logging in to the primary box the Windows Secure Application Manager is started automatically (see attached) but when logging to the backup box it won't start. 

It's probably because I'm logging in using a different policy.

Do you guys know where can I find the place within the policy configuration where I can force it to be started?

[NIS_Dom_ · Accepted solution]

Success...

I have found what I was missing in:

Users -> Users Roles -> "MyUserRole" -> SAM -> Options:

Changes to "Windows SAM" and "Auto-launch Secure Application Manager"