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SA-6500 - what happens after June 2017?

New Contributor

SA-6500 - what happens after June 2017?

This page says that the hardware for the SA-6500-FIPS is supported until February 2020, and also says that PCS 8.1 is the last supported version.

https://www.pulsesecure.net/support/eol/hardware/pulse-connect-secure


But this page says that PCS 8.1 is only supported until June 2017.

https://www.pulsesecure.net/support/eol/software/pulse-connect-secure


So my question is, what kind of support do we have after June 2017? While i understand no new features, will there be security patches through the end of life for the SA6500-FIPS, or is whatever highest version of 8.1 that is available at the end of June 2017, the end of ANY software support for the platform?
3 REPLIES 3
Community Manager

Re: SA-6500 - what happens after June 2017?

No further bug fixes found after June 2017 will be included in 8.1. However, we will continue to provide security patches within 8.1 until the end of support for the hardware itself.
New Contributor

Re: SA-6500 - what happens after June 2017?

Kita,

I opened a case w support and was basically told that we were SOL once 8.1 is no longer supported.

No admin worth anything would leave an Internet facing box online if it can't be patched...

Case. 2016-0720-0463

Please look up the case and confirm.

If security patches will be offered beyond end of support of 8.1, we will need some "more" official response from Pulse support than a forum post...
Community Manager

Re: SA-6500 - what happens after June 2017?

Thanks for the case number. I was able to see the response and will discuss this internally. I can reopen the case and add the response to the case itself.

To be clear, we will provide security patches for FIPS device in 8.1 until the end of support of the hardware.