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SA2000 Login issues

pmh_
New Contributor

SA2000 Login issues

We just switched over to faster ISP and all our websites, etc work faster but our SSL VPN is having problems. Only a handful of users can login. A lot of users have the page hang when they go to the login page and their browser says it is loading the welcome.cgi page, but it never loads. Some people get the login page and enter their credentials then hit the button andit just sits there trying to load the next page. If I look at the SSL VPN Admin console it shows them as being authenticated. When we switch back to our primary ISP they login right away. It's a 10Mb link that is running very clean and fast. We are currently running 6.3r3.

i know that initially this would sound like an ISP issue, but why would our other SSL websites and file transfer sites work so much better on the new link yet SSL VPN cannot even load pages?

3 REPLIES 3
Mrkool_
Super Contributor

Re: SA2000 Login issues

check the level of encryption that is setup for your SSL VPN. I am thinking MTU might be the culprit here.
pmh_
New Contributor

Re: SA2000 Login issues

What's the generally recommended mtu size?
Mrkool_
Super Contributor

Re: SA2000 Login issues

i usualy keep it below 1400 but check with your ISP first