SA2000 Upgrade

[xfile_]

Hi All,

I have been trying to upgrade SA2000 from 5.5R to 6.2 but I keep getting this message "Verifying package integrity ................. failed" everytime. I tried using both Firefox and Explorer to download the SA install package but the result is the same and from release note I see that 6.2 supports SA2000...

Thanks,

[Kalex_]

Hi Xfile,

you might be interested in this post:

https://forums.pulsesecure.net/topic/pulse-connect-secure/39161-update-sa2000

There is a possiblity that you are trying to upgrade an old SA1000, although it looks like an SA2000.

If that's not the case:in the mentioned posting, you'll find that you you have to upgrade to 6.1 first.

BTW: Please verify that your download's MD5 matches the MD5 hash provided. On the download page, you'll find a link 'MD5' that will provide you with a long string of numbers and characters If you make an MD5 hash of your downloaded file, it should be exactly the same.

For more information see:

http://en.wikipedia.org/wiki/MD5

http://en.wikipedia.org/wiki/Checksum

If you're on Windows or Mac OSX, you can use the excellent checksum tool Hashtab from Beeblebrox.org

Good luck!

Alex

[xfile_]

Hi Kalex ,

Yes you are correct, the SA2000 hardware license is SA10 which mean SA1000, and from 6.1 it's not supported.........

Thanks,

[Kalex_]

My pleasure!

Could you mark this as 'solution'? It might help other people who have the same problem.

Thanks!

Best regards,

Alex