SA2000 to MAG2600 copied config, now pulse or network access doesn't work

[ahald_]

I got a new MAG2600 last week, got it to the 7.1R10 version (same as our SA2000)  exported everything from the SA2000, shut it down, imported everything into the MAG2600, everything works but pulse and if I disable pulse Network Connect doesn't work either. Settings are identical and honeslty doesn't seem like there is much to it.

anyone got any ideas on where to start?

also one other note, kind of disappointed in this MAG2600, it's much much slower than our 7-8 year old SA2000, part of me wonders if we should return it and get an SA2500 or SA4500.

[SHKM_]

Hi Ahald,

        When you say Pulse /network connect doesn't work, are you getting any error?

Thanks

[ahald_]

No it connects like everything is fine, but from there can't even do things like a simple ping to an internal device. It shows that it's got one of the internal IP address's too.

[SHKM_]

I hope the following KB helps you

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB26381&smlogin=true

thanks,

[zanyterp_]

What happens when you ping/tracer to the Pulse IP?

[ahald_]

Thank you for the replies

I don't know why it worked on the old box just fine but it ended up being I had to change the IP address pool to be on our private 10.X network and then it worked fine..

[jayLaiz_]

Hi,

What version are you running on the MAG's?

Check if this kb is related.

http://kb.pulsesecure.net/KB26381

Regards,

Jay

[zanyterp_]

Glad to hear it is working successfully; thank you for sharing