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SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

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ChrisJu_
Occasional Contributor

SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Before updating the SA to an officially supported version (7.3): We use Citrix and RDP connections via Juniper Proxy services (either ActiveX or JSAM, no network connect). On all Windows 8 installations we have tried those sessions start up fine but will disconnect / reconnect all the time. I tried connecting both with IE 10 (Desktop) and Chrome, same behaviour. Virtual machines (XP or 7) inside the Windows 8 box work flawlessly.

Has anyone used these features on Win 8 successfully or is this behaviour corrected in the new firmware?

 

1 ACCEPTED SOLUTION

Accepted Solutions
NULL_
Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citric Proxy

Hi ChrisJu,

 

we had a similar problem with Mac Clients on some of the 7.1rx Release I think after the 71r8 (R8 included) it had been fixed,  7.1R10  and 7.1R11 work fine for us.

 

I donÕt think that 7.1R6 does have official support for Win8.

 

Download a DTE Version and create a small test bed so you could easily test if 7.1r10 or 7.2Rx does fix your problem.

 

Best Regards

NULL

View solution in original post

74 REPLIES 74
zanyterp_
Respected Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Thank you for that KB link. I don't think we were aware that MS had created another loopback issue.
zanyterp_
Respected Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

What are the error messages seen?
ChrisJu_
Occasional Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

No error messages as such: the sessions start fine, then after a few seconds (up to 2 minutes) the screen freezes and you get the reconnect message from the windows terminal services client.  After that the session reconnects until the next freeze.

 

NULL_
Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citric Proxy

Hi ChrisJu,

 

we had a similar problem with Mac Clients on some of the 7.1rx Release I think after the 71r8 (R8 included) it had been fixed,  7.1R10  and 7.1R11 work fine for us.

 

I donÕt think that 7.1R6 does have official support for Win8.

 

Download a DTE Version and create a small test bed so you could easily test if 7.1r10 or 7.2Rx does fix your problem.

 

Best Regards

NULL

View solution in original post

MvdH25_
Occasional Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Did you try updating the Java client ?

 

We've seen the problem before....also 99% of the time related to Java installations!

Our solution...remove all Java's...and install only (!) the last one.

 

Brgds,

 

Maarten

epjls_
Occasional Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Does anyone have a fix for this. We have been testing Win 8 RDP and TS and disconnect constantly. We tested this against 7.3R1 which is supposed to be Win 8 compliant. It happens most often on wireless but we have also seen situations on wired.

MikeKeller_
New Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Hello,


We have the same problems on our SA2500 cluster with OS 7.3R1. On some Windows 8 Pro Clients the terminal session freezes over and over again. Some other Win 8 clients doesn't have any problems. The Hobsoft java rdp applet works on this clients without problems. I think it's a problem with device drivers, because I virtualised a physical machine with problems and after it run in a VM (Hyper-V) the problem never show again.

 

Regards, Mike

zanyterp_
Respected Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

Are you using RADIUS accounting? Does disabling that make a difference?
What does your client-side log show?
MikeKeller_
New Contributor

Re: SA2500 7.1r6 -> Windows 8 RDP and Citrix Proxy

No RADIUS accounting, only normal LDAP / Active Directory users. I have deleted every client side log before starts the terminal session, but it didn't created new logfiles.