cancel
Showing results for 
Search instead for 
Did you mean: 

SA4000 Crash

Highlighted
Contributor

SA4000 Crash

Hi, everyone:

My SA4000(7.1R13) crash suddenly, it dispaly message from console "Unable to cleanup directory /var/tmp", is there anyone know this message means?

 

 

BR

Alvin

1 REPLY 1
Highlighted
Valued Contributor

Re: SA4000 Crash

Hello Alvin,

 

It's hard to tell without reviewing the system snapshot and core dump.  When these type of issues occur and it asks if you want to reboot, enter 'd'.  This should give a core dump which you can provided to JTAC to further analysis.  Once the device has rebooted, take a system snapshot also and provide this in the JTAC case.