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SSL VPN (MAG4610) and Remote Desktop - Stuck on "configuring remote session"

SOLVED
Kami-01_
New Contributor

SSL VPN (MAG4610) and Remote Desktop - Stuck on "configuring remote session"

Hi All

First time setting up one of these devices and the last piece of the puzzle isn't working itself out.

 

My end users will be connecting via the Junos Pulse desktop client to be able to access their internal network. I have split-tunneling enabled so they use their own internet for other browsing and such, and it all looks to be working fine.

They are connecting via RADIUS auth coming from the main networks Domain Controller, which also deals out their IP address on their own subnet.

 

The SSL VPN device then plugs into a Juniper SRX220 which has access setup to allow the internal port access into the core network.

 

When connected they can:

Connect to network shares

Connect to any internal websites and browse

Connect to exchange and operate as normal

 

The only thing they cannot do is connect to their terminal server via RDP - I can ping it against any of its alias', it tracert's perfectly.

But when trying to make a RDP connection - "configuring remote session" is where it gets and stops. Can sit there for ages doing nothing but attempting to configure this connection.

 

All other traffic is flowing without any issues. The only other issue is that I can never ping the devices connected to the VPN on their subnet. I tracert to them and it all starts dropping off at the SSLVPN internal port address.

 

Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Kami-01_
New Contributor

Re: SSL VPN (MAG4610) and Remote Desktop - Stuck on "configuring remote session"

This has been resolved - I changed the MTU to the maximum the connection could handle (plus 28 for IP header traffic) and after a restart all is working.

Tried this yesterday and it didn't work... here's to miracles!

View solution in original post

1 REPLY 1
Kami-01_
New Contributor

Re: SSL VPN (MAG4610) and Remote Desktop - Stuck on "configuring remote session"

This has been resolved - I changed the MTU to the maximum the connection could handle (plus 28 for IP header traffic) and after a restart all is working.

Tried this yesterday and it didn't work... here's to miracles!

View solution in original post