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Safari not using system proxy setting when VPN is established

gmachin_
Occasional Contributor

Safari not using system proxy setting when VPN is established

We have configured the SA6000 to maintain client proxy settings. On Macosx the system proxy settings are to use a PAC file. However when the user establishes a VPN connection and the JNC network interface is established, Safari does not utilize the proxy settings. Linux and Windows do not exhibit this problem. Is it because the network preferences for proxies are set on certain networks such as airport and ethernet, and the jnc network interface is not recognized thus the proxy setting is not enforced?

6 REPLIES 6
DanTulovsky_
Occasional Contributor

Re: Safari not using system proxy setting when VPN is established

If you are on 6.5R2, this is a bug. I believe it's fixed in 6.5R3.
gmachin_
Occasional Contributor

Re: Safari not using system proxy setting when VPN is established

We are on 6.5R3 - 6.5R3.1 (build 15255)

If it is a bug that was fixed, then we have not done the proper Mac configuration.

DanTulovsky_
Occasional Contributor

Re: Safari not using system proxy setting when VPN is established

My fault, this is fixed in 6.5R4 (which is out now)
zempo
New Contributor

Re: Safari not using system proxy setting when VPN is established

This problem still not resolved, using safari 15.3 and pulse secure 9.1.13.

zempo
New Contributor

Re: Safari not using system proxy setting when VPN is established

the problem still exist with safari v15.3 and pulse secure 9.1.13.

 

zanyterp
Moderator

Re: Safari not using system proxy setting when VPN is established

i am sorry to hear that this is happening again; can you please open a case with our support team for investigation, please, with the following information:

where is the proxy configured: pcs, macOS endpoint, or both?
is this for all systems or only some?
is the proxy required for access to the pcs?
are you using fqdn or ip-based rules?