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Secure Meeting Screen Sharing

dtlam76_
Contributor

Secure Meeting Screen Sharing

So I tried to set up a secure meeting from my mac book pro running lion to a windows 7 box here in our enterprise. The problem is that when screen sharing pops up it's just a blank screen. I'm thinking it might be a java issue or we should not use chrome and try another browser.

I was wondering if anyone else had the same problem. I am open to suggestions. Below are my vpn specs

SA6500

7.1Rz build 18193

I'm not sure what version of secure meeting we are using I'm assuming 5.0

3 REPLIES 3
kalagesan_
Super Contributor

Re: Secure Meeting Screen Sharing

Hi,

I also suspect the issue to be with chrome browser since chrome browser is not supported.

Hence I would recommend you to test this with Internet explorer and share us the feedback.

For your information, Mac Lion 10.7 is also not supported for securemeeting.

We also have a known issue in which a Mac 10.7 machine cannot be used as a presenter in a secure meeting.

This is documented in our SA 7.1 relase notes and it will be fixed only in our next major release 7.2R1.

Hope this helps

Regards,
Kannan

dtlam76_
Contributor

Re: Secure Meeting Screen Sharing

zanyterp_
Respected Contributor

Re: Secure Meeting Screen Sharing

yes, it is due to using lion. the APIs used were changed; in addition, the JRE can cause failure