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Secure Meeting client crashes: dscboxui.exe is throwing errors

Erik_Olsen_
Not applicable

Secure Meeting client crashes: dscboxui.exe is throwing errors

We are running V6.1R4 on our SA-2500 and have a user who is crashing and gets the following error in his Applications log when he's on Secure Meeting:

 

Source:  Application Error

ID: 1000



Faulting application dscboxui.exe, version 6.1.0.13437, faulting module unknown, version 0.0.0.0, fault address 0x0237e3fb.

 

Following five minutes later he gets:

 

Source:  Application Error

ID:  1000

 


Faulting application dscboxui.exe, version 6.1.0.13437, faulting module unknown, version 0.0.0.0, fault address 0x0237e3fb.

Twenty seconds later he gets:

Source:  Applications Error

ID:  1000



Faulting application dscboxui.exe, version 6.1.0.13437, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

Any ideas?