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SecurePulse 5.1 is crashing on 10.14

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SecurePulse 5.1 is crashing on 10.14

SecurePulse 5.1 also PulseSecureAppLauncher are crashing on 10.14 , Are we supporting pulseSecure on latest OSX?

 

Path:                  /Applications/Junos Pulse.app/Contents/Plugins/JUNS/dsAccessService
Identifier:            dsAccessService
Version:               ???
Code Type:             X86 (Native)
Parent Process:        launchd [1]
Responsible:           dsAccessService [1093]
User ID:               0

Date/Time:             2018-10-08 11:26:07.215 +0530
OS Version:            Mac OS X 10.14 (18A391)
Report Version:        12
Anonymous UUID:        46F84460-B100-1E28-D666-87FB79796B0C


Time Awake Since Boot: 930 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1093]

VM Regions Near 0x20:
-->
    __TEXT                 00000000000e1000-0000000000108000 [  156K] r-x/rwx SM=COW  /Applications/Junos Pulse.app/Contents/Plugins/JUNS/dsAccessService

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_platform.dylib          0xa7cc0220 _platform_strlen + 16
1   libsystem_c.dylib                 0xa7b66beb __vfprintf + 3849
2   libsystem_c.dylib                 0xa7b8b440 __v2printf + 444
3   libsystem_c.dylib                 0xa7b726a7 _vsnprintf + 461
4   libsystem_c.dylib                 0xa7b72741 vsnprintf + 71
5   dsTMService.dylib                 0x01d8ab44 0x1c70000 + 1157956
6   dsTMService.dylib                 0x01c743f0 0x1c70000 + 17392
7   dsTMService.dylib                 0x01d865f5 0x1c70000 + 1140213
8   dsTMService.dylib                 0x01c71a92 0x1c70000 + 6802
9   dsTMService.dylib                 0x01c71a1f 0x1c70000 + 6687
10  dsTMService.dylib                 0x01c7300a DSAccessPluginInitEx + 139
11  dsAccessService                   0x000f3993 DSAccessPluginLoader::recover() + 471
12  dsAccessService                   0x000ed457 DSAccessService:Smiley SurprisednConfigFileChange() + 2451
13  dsAccessService                   0x000ee8ca non-virtual thunk to DSAccessService:Smiley SurprisednConfigFileChange() + 20
14  dsAccessService                   0x000f5568 ConfigFileMonitor::start(wchar_t const*) + 210
15  dsAccessService                   0x000eaeb4 DSAccessService::Initialize(_DSAccessIpcMode) + 1146
16  dsAccessService                   0x000e2a19 CmdRunService() + 106
17  dsAccessService                   0x000e23a5 main + 469
18  dsAccessService                   0x000e20c5 start + 53

1 REPLY 1
Moderator

Re: SecurePulse 5.1 is crashing on 10.14

Your version of the Pulse client is very old.  Talk to your IT team about upgrading to 9.0

Please remember to mark solved once the thread is resolved. Kudos are also appreciated.