Sleep / Hibernation issue when Pulse installed to Windows 8.1

[rstate_]

Hello,

We have noticed that when Pulse is installed onto a windows 8.1 client, the Sleep / Hibernation functionality of windows fails to work. When Pulse is removed from the client, then sleep / hibernation works normally again.

For info, we are using Microsoft Windows 8.1 Professional x64 RTM (version 6.3.9600) - not sure if the problem is specific to this version only..

Multiple version of Pulse 4.0 versions tried, but with the same results.

Anyone else come across this, and is there a workaround?

[zanyterp_]

What does your events log show? Does this happen after removing juniper networks agent from the adapter(s)? Does this happen on all PCs?
Your best bet, though, is as kita said & wait for official support.

[zanyterp_]

Yes; until today neither was available for use. Do you see the same behavior with 4.0R7? Are you using in-box app or the stand-alone installer version of Pulse? Do you see the same behavior with the final shipping version of Win8.1?

[df_]

I thought 8.1 was going to be supported in 4.0R7, according to KB28018.

[Kita_]

I have not heard of any issues but windows 8.1 is not currently supported. This should be supported in the next major release which is Pulse 5.0

[Kita_]

Yes, you are correct.  Pulse Desktop 4.0R7 does support Windows 8.1.  Is this the version you have tested with?

[rudicollins_]

Word up, folks. Any update / resolution on this issue? 

Similar issues on my workstations. Pulse 5.0, Win7 x64. 

When an active Pulse connection terminates unexpectedly, the Pulse login window pops up, steals focus, and refreshes every minute or so. This behavior prevents sleep, hibernation, screensaver, screen lock. 

Happy to start another thread if it feels like I'm hijacking.