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Special symbols not work Active Sync

Frequent Contributor

Special symbols not work Active Sync

We have seen issues with passwords using special symbols (non usa keyboard) failing on active sync. These same passwords work on VPN. Active sync is a reverse proxy to mail.company.com. That is the same as OWA which authenticates to AD instead of reverse proxy. So they both hit the internal CAS server

 

Our solution is to have user use USA keys only

4 REPLIES 4
Respected Contributor

Re: Special symbols not work Active Sync

does the same behavior occur if you have encoding set to a different country? 

do the same characters work if you use the usa keyboard?

Frequent Contributor

Re: Special symbols not work Active Sync

When you ask encoding set that would be local PC. Active sync is passed to AD.

Frequent Contributor

Re: Special symbols not work Active Sync

Any thoughts on this.Again no USA special charachters in PWD from active sync devices is failing

Frequent Contributor

Re: Special symbols not work Active Sync

You can close this. After reading your response some how the local device is not properly sending specials charachters not your device.