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Symantec Endpoint Protection Hosted 2.x

evcard_
Frequent Contributor

Symantec Endpoint Protection Hosted 2.x

Wondered if anyone else is starting to see an issue with Symantec Endpoint Protection Hosted 2.x that looks to have received an update on Thursday/Friday area that now has caused the Host Checker to think the client doesn't have a current definition?  Would this be a Symantec issue or Opswat/Juniper?

 

3 REPLIES 3
zanyterp_
Respected Contributor

Re: Symantec Endpoint Protection Hosted 2.x

OPSWAT/Juniper most likely.
It would be good to confirm with Symantec, if possible, that there are no expected changes in the update to how the system reports itself; but if the version changed, it is possible OPSWAT is not picking it up yet.
evcard_
Frequent Contributor

Re: Symantec Endpoint Protection Hosted 2.x

Thanks for the info.  Ended up opening a JTAC as I could produce the same issue and confirmed everything was current.  Looks like Symantec sent an update.  Was told it was a known issue when I opened the case and should be corrected in ESAP 2.7.4.  Was originally told the tentative date was Nov 21 and then Nov 28 but nothing yet.  Hopefully it will be released soon getting more and more remote vendors that leverage the product that can't get in.

Kita_
Valued Contributor

Re: Symantec Endpoint Protection Hosted 2.x