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Terminal Service does not work for Home Office

freed96
Contributor

Re: Terminal Service does not work for Home Office

lolies. If they aren't connected to vpn how does PDQ reach them.

freed96
Contributor

Re: Terminal Service does not work for Home Office

Pulse just update the ETA to "4/12 midnight PST"

 

Does that mean it was fixed last night?

tnguyendoit
Occasional Contributor

Re: Terminal Service does not work for Home Office

This part isn't clear to me.

 

I have a bunch of users who connect over the web, authenticate via SAML then LDAPS, then use Pulse Terminal Services Client to RDP.

 

Let's say when my existing appliances running PCS 9.1R8.2 / PCS 9.1R10 are upgraded to the 9.1R11.x FIXED RELEASE (assuming it's released tonight),

 

when a user (who's already had the older PSAL / Pulse Setup Client / Pulse Terminal Services Client installed in their Windows profile "\AppData\Roaming\Pulse Secure" previously fetched from PCS 9.1R8.2 / PCS 9.1R10) connects to the newly upgraded appliance which will be running the 9.1R11.x FIXED RELEASE:

 

---> will those existing Pulse components in the user's profile be automatically updated to a newer version of PSAL / Pulse Setup Client / Pulse Terminal Services which addressed this issue?

 

From what I see, Pulse Setup Client might be the component with the bad implementation which checked for code-signing cert expiration instead of checking whether the code signing time falls into the period for which the code-signing cert was valid.

jordanl17
Contributor

Re: Terminal Service does not work for Home Office

I've contemplated giving the local user full rights over the Pulse Secure install folder.  has anyone tried this?   I've only got about 40 users and even for me it can be a pain to roll these out.  

Norsen
Occasional Contributor

Re: Terminal Service does not work for Home Office

Hey tnguyendoit,

 

for my point of view, the update from PCS 9.1R9 or R10 to PCS9.1R11.1 would be a "normal" update.

The installerfiles at the PCS would be exchanged to the new version.

As soon a client connects to the PCS he will get the new installer files (via Client or via Webbrowser).

Normaly for RDP-Components or upgrading an existing PulseClient the User doesn´t need any adminrights.

One thing what could be a problem (It´s not mentioned in the KB as broken!):
For the user that haven´t installed the PulseClient yet and don´t have adminrights, there is a small "Installer Service".

If this Installer Service is also broken maybe the user won´t be able to install Pulse Client without adminrights.
=> but this should be only a small group of clients, which are staged right now, the Clientmanagement should exchange the "Installer Service" to the new version

Ressources:
Guide for "Upgrading Pulse Secure Client":
https://docs.pulsesecure.net/WebHelp/PDC/9.0R1/Content/PDC_AdminGuide_9.0R1/Upgrading_Pulse_Secure_C...

InstallerService FAQ:
https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB23315

 

Norsen
Occasional Contributor

Re: Terminal Service does not work for Home Office

Edit: deleted - wrong info

crazynick9600
Occasional Contributor

Re: Terminal Service does not work for Home Office

Don't believe that's the update file. That one was released March 30th and likely still has the issue.


@Norsen wrote:

Updatefile is avaiable:
PS PCA SA 9.1R11.1 - build 11915

Who wants to try first Smiley Happy


 

crazynick9600
Occasional Contributor

Re: Terminal Service does not work for Home Office


@Norsen wrote:

Updatefile is avaiable:
PS PCA SA 9.1R11.1 - build 11915

Who wants to try first Smiley Happy


Don't think thats the update. That version was released March 30th so it likely still has the same issue.

jdkeyworth
New Contributor

Re: Terminal Service does not work for Home Office

The latest info says:

"Upgrading to the PCS/PPS fix release is not dependent on clients upgrading."

 

jdkeyworth
New Contributor

Re: Terminal Service does not work for Home Office

Latest info says:

 

"Upgrading to the PCS/PPS fix release is not dependent on clients upgrading."

 

:-)