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Terminal Services idle timeout

New Contributor

Terminal Services idle timeout


I'm running a SA6000 with 6.3r5 were users launch Juniper Terminal Services to connect to their desktops. The problem I am facing is that the idle timeout of 10 min is never reached as the RDP traffic is being counted as activity and the only other way I can find to bring down the session is by setting the Max Session time to 10 mins. This means users would have to re-authenticate every 10 mins, which is not going down well.

Why is the RDP traffic counting as activity, surely mouse and keyboard traffic should define activity?

Are there any other ways to get the same result by using Juniper Term Serv?