I have a laptop with OS X Maverick (10.9.2), the host checker seems to install correctly but then I get the following message: Trend Micro Security for Mac 2.0.1036 does not comply with policy. Compliance requires real time protection enabled. I check my Trend server and all settings are correct. Does anybody else have this issue? any ideas?
I have not heard of any issues with Trend Micro Security for Mac 2.0.1036. I'll attempt to download the trial version from their site and confirm if I can replicate the issue. It looks like the trial provides 2.0.1279.
any help will be appreciated.
Do you have a JTAC ticket open for this issue? I believe I see the issue. It looks like checking RTP status is failing unless it is run under root. We'll need you to run a diagnostic on the problematic machine to see if this is the same issue. We can send you the required application via a case.
No at this time I have not open a case. Do you have or know of any knowledge article that point to a solution?
I created a JTAC case: 2014-0227-0346 . Please attached any solutions to that case number.
Thanks a bunch....