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[Ubuntu 16.04 LTS] Pulse Secure is closing

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Occasional Visitor

[Ubuntu 16.04 LTS] Pulse Secure is closing

Hi,

 

I have a reinstalled Ubuntu on my PC and I installed Pulse Secure in order to access my work VPN. However, after adding a new connection, when I try to connect to it, the window is suddenly closed and when I try to open Pulse application again, no VPN connection is available. Is there any additional step I could do in order to make it work correctly?

Ps: I've already installed all dependecy packages requeried

 

Regards,

Lucas

2 REPLIES
Zod
Pulser

Re: [Ubuntu 16.04 LTS] Pulse Secure is closing

Hi Lucas,

 

If you do not have a support case opened already, please verify the installation on your PC via the following KB article:

 

KB40277 - How to manually install the Pulse secure client GUI on Ubuntu OS

Contributor

Re: [Ubuntu 16.04 LTS] Pulse Secure is closing

Hi Lucas,

 

Request you to please share the following file:

 

$HOME/.pulse_secure/pulse/pulsesvc.log

That would give an idea of what could have gone wrong