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Ubuntu 18.04 Pulse Secure Client not working

pnmtjonahen
New Contributor

Ubuntu 18.04 Pulse Secure Client not working

Hi all,

I am trying to connect my ubuntu 18.04 to my company's vpn, Installation was no problem, I can connect, but then no dns hostname resolving is available.

 

dig can resolve hostname to IP

nslookup works

host works

 

ping cannot resolve hostname to ip adress, firefox, chrome, both cannot resolve hostname to ip

when i use the ip adress directly in chrome then i get a security error "unauthorized user" 

 

Does any one have a sollution ?

 

 

5 REPLIES 5
pnmtjonahen
New Contributor

Re: Ubuntu 18.04 Pulse Secure Client not working

Solved it.

 

Not only was I able to dig/nslookup/host internal server, I could reach them on the corresponding IP adresses.

 

The fix I had to do is change my nsswitch.conf file to have host resolving done on files and second on dns.

 

The line I changed from:

hosts: files mdns4_minimal [NOTFOUND=return] dns myhostname

into 

hosts: files dns mdns4_minimal [NOTFOUND=return] myhostname

 

sciadellacometa
New Contributor

Re: Ubuntu 18.04 Pulse Secure Client not working

I have the same issue on Ubuntu 22.04.

Your solution was not resolutive for me, I also had to open security settings and disable "Use secure DNS" option.

 

Using Chromiuim 103.0.5060.114 (Official Build) snap (64-bit)

 

zanyterp
Moderator

Re: Ubuntu 18.04 Pulse Secure Client not working

thank you for the update on what you are seeing
zanyterp
Moderator

Re: Ubuntu 18.04 Pulse Secure Client not working

thank you for posting your solution, @sciadellacometa. does that setting work for you while in the office?
sciadellacometa
New Contributor

Re: Ubuntu 18.04 Pulse Secure Client not working

Yes, now it's working in my (small) office as well.