Unable To Import Virus Signatures

[dtlam76_]

Has anyone ran into this Error "SYS24351" unable to import current virus signatures? Does the Ive update the virus definitions that are written in policy automatically? Im curious.

[DanSmart_]

I see that error every few days, but it seems to go away later. Not sure what causes it.

[Automate_ · Accepted solution]

Yes, the system does auto-update AV signatures.

I've researched this against our internal case notes and it's basically due to a hiccup in the update process on our backend servers. We're working on reducing the frequency of these occurring and have made some code changes to avoid most common cause. 

If the error is sporadic, it can be safely ignored. If it continues for more than a day or so you should open a case with JTAC.  

-Keith