Unable to connect using CentOS 6.8 and CLI

[sougata]

I am trying to connect using CentOS 6.8 and CLI. However, no connection (no change in IP). The log file shows only the following entry (log level 5)

20190308092302.628729 pulsesvc[p37973.t37973] sysdeps.info restoring DNS settings... (sysdeps.cpp:1000)

Also, subsequently, if I try to connect via windows desktop, receive message that a connection is in progress. 

Pulse Secure vesion 9.03

Any help would be greatly appreciated.

Thanks.

Sougata Roy

[[email protected]]

Are you able to see the login page (username + password request) using the Pulse Client UI?

If yes, what is the behaviour when connection is initiated using UI? Is the connection status shows "disconnected" even after providing valid credentials?

Based on the behaviour, it seems that the session is created by the VPN when the Linux client connects, but no IP was assigned.

I have seen this type of behaviour if the dependency packages are not installed or incomplete certificate chain provided by the VPN server.

[zanyterp]

what version of the kernel are you using?
what type of authentication is being used?
does the PCS appliance show the login attempt succeeding?