Unable to install Pulse Secure

[subba8786]

Have Tried the Max Num Filters option and also uninstalling of Cisco application

Windows 10 OS
Mcafee Anti Virus

Pulse Secure Installation Versions tried : 9.1, 5.29

When trying to install automatically rollback happens

[[email protected]]

Which application of Cisco was uninstalled? Can you also try uninstalling the AV, reboot and install the Pulse Client?

Please provide the output of pnputil /e command, you can paste the contents to text file, upload the file to any share drive and send the link to me as Private Message.

[faeldiasti]

@subba8786 based on my experiences with some of our clients we faces same issue when this user trying to install PSC in his machine and we found some of reasons for rollback;

- Make sure youe Anti-Virus not blocking PSC (Whitelisting Pulse Secure Client).

- Esclate User privilge to Admin.

- Use any other machine not a part of Domain Group (Workgroup). 

I hope this Information helpful

Thanks

Fawaz Eldiasti

[[email protected]]

Please try to connect by installing Windows In-Box client provided by Pulse Secure - https://www.microsoft.com/en-us/p/pulse-secure/9nblggh3b0bp?activetab=pivotverviewtab, if any of suggested solutions work.

Client configuration guide - 

https://www-prev.pulsesecure.net/download/techpubs/current/488/pulse-client/pulse-secure-client-mobi...

[subba8786]

Yes Tried these but still the rollback happens when trying to install

[[email protected]]

@subba8786 Please provide the output of pnputil /e command, you can paste the contents to text file, upload the file to any share drive and send the link to me as Private Message.

[subba8786]

[email protected]: sent as a private message Pnputil/e command  Output .

Appreciate you taking your valuable time and extending your help

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[sigmalau]

How do you install the pulse secure client ?  By online, or offline ?

I saw some problem, caused by antivirus software, can be fixed by offline installation.  However, you have to extract policy file and packages from your pulse secure connect for offline installation.

[subba8786]

Offline Installation

[ana123]

Hi,

i also have the same poblem (cannot install pusle secure application). It rolls back.

I also tried to install the application with deactivated antivirus. Did not help. 

(I have Windows 10, Kasperski antivirus.)

PNputil /e output does not give me any hints. Could you be so kind and pls have a look at it? I would send it to you as private messege. Many thanks in advance! 

Ana