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Update to 6.2R1.0 - Forced to fail back to 6.1R2-1 for MS-Vista users.

JFKenneyJr_
New Contributor

Update to 6.2R1.0 - Forced to fail back to 6.1R2-1 for MS-Vista users.

Anyone else run into a problem with 6.2R1.0?

As soon as we updated our SA4000, we ran into Vista users being unable to log in. They could not get past the Host Checker to log in. I had users uninstall the Juniper applets - No good. I had them download the standalone installers - No good. Our host checker checks NETBIOS name and Anti-Virus.

After failing back to 6.1R2-1, all was good. Users opened the page, were automatically reinstalled to older apps, passed Host Checker, and logged in as expected.

John

2 REPLIES 2
Jickfoo_
Super Contributor

Re: Update to 6.2R1.0 - Forced to fail back to 6.1R2-1 for MS-Vista users.

yikes.. we are considering our own upgrade to 6.2.R1.. apparently 6.2R2 is due this week. Hope this bug is fixed..

Did you open a case ?

Justin

JFKenneyJr_
New Contributor

Re: Update to 6.2R1.0 - Forced to fail back to 6.1R2-1 for MS-Vista users.

No, I have not opened a ticket. I'm so busy now that I really can't work the issue. As it is, one of my engineers is working another issue with split-tunneling not working correctly. I'd rather put what resources we have to that ticket.