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Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

PwrMaex_
Occasional Contributor

Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

Hello,

 

yesterday we upgraded our SA-2000 from 7.1R4.1 to 7.1R11 because rewriter produced white/blank pages on some of our web applications. This is fixed now, but we got 2 new problems:

 

1. Hostchecker (dsHostChecker.exe) complaines about a missing TCP2UDP.dll on launch, and after logout from SSLVPN portal the Windows program compatibility assistant tells me that the applications "HostChecker" couldn't be installed correctly and if I want to use an account with admin rights. ...but Juniper Installer Service is rolled out on all our clients, and the other components upgrades were fine, without admin rights.

We disabled Hostchecker on all our realms at the moment...

 

1.JPG

 

2.JPG

 

 

2. On 7.1R4.1 we could use all browsers (IE, Chrome, Firefox) to start Terminal Services Bookmarks, with 7.1R11 this function is broken in Chrome and Firefox? The "Juniper Terminals Service Client" installation is only called if I use Internet Explorer. If the "Juniper Terminals Service Client" is already installed on the system, the component isn't called if I click a bookmark.

 

The screen shows:

Launching Terminal Services Session. This may take from a few seconds to a couple of minutes, depending on your bandwidth.

...but nothing happens, never.

I have seen this behaviour in an older version, where we had to End-user Localization from "Automatic (based on browser settings)" to "English (U.S.)", but this doesn't help either.

 

Please help!

 

BR
Markus

 

4 REPLIES 4
jayLaiz_
Super Contributor

Re: Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

H Markus,

 

For the first issue, you can check the link http://advancedfix.com/windows-exe-files/how-to-fix-tcp2udp-dll.html

 

For the second issue, did you try unistalling the juniper terminal services client and re-installing it again

 

Regards,

Jay

Ronny_
Not applicable

Re: Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

We are also experiencing the tcp2udp error .
We think it is caused by the latest ms patch cycle
tommaloney_
New Contributor

Re: Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

Um, that "Fix" tool that web site wants you to use is flagged as containing malware according to one of the browser add-ons I have installed.

PwrMaex_
Occasional Contributor

Re: Upgrade 7.1R4.1 to 7.1R11: Problems with Hostchecker and Terminal Services

Hi,

 

I already tried uninstall anything from Juniper, also installing the components manually, same result.

On the same client, before the IVE update it worked like a charm.

There were no system updates between working config and update of the IVE.

It doesn't seem to be a browser problem, on another client it is working in Chrome and IE.

Perhaps something to do with browser language?

 

The advancedfix.com doesn't seem to be very "trustful" ;-)

 

Bye
Markus