Uploading Client Side Logs -- Upload Logs greyed out?

[Toivo_]

I'm having trouble enabling client side log uploads. On the SA, under System->Log/Monitoring->Client Logs->Settings every box is checked, and 200 megs of space is reserved.

Under Users->User Roles-><role>->General->Session options "Enable Upload Logs" is checked.

When I start "NC Troubleshooting" and then Network Connect, I can see the log entries scroll by in the NC Troubleshooting window, but the "Upload Logs" button is greyed out.

What am I missing?

[ruc_]

Config wise can only think of - Roles > {Role Nname} > General > Overview > Is the check box against 'session options' checked?