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Users unable to install Network Connect (errors 23787 or 24324)

davesnape_
Not applicable
‎11-13-2013 04:03:AM
‎11-13-2013 04:03:AM

Users unable to install Network Connect (errors 23787 or 24324)

I have 2 users who are unable to install Network Connect at all. No matter how many times I remove and delete the Juniper files and folders off their PCs by following the instructions in the Juniper KBs 1 user always receives an error 23787 and one user always receives 24324.

Has anyone got any recommendations as to how to get NC installed?

Users are both Windows 7 64 bit (upgraded from XP)

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3 REPLIES 3
mtessier_
Frequent Contributor
‎11-13-2013 02:20:PM
‎11-13-2013 02:20:PM

Re: Users unable to install Network Connect (errors 23787 or 24324)

Do these users have local admin rights on their computers?

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zanyterp_
Respected Contributor
‎11-30-2013 11:42:PM
‎11-30-2013 11:42:PM

Re: Users unable to install Network Connect (errors 23787 or 24324)

Is this through both web & local installs?
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IT Admin_
Not applicable
‎06-18-2014 11:15:PM
‎06-18-2014 11:15:PM

nc.windows.app.24324

Network Conect driver installation failed. please exit and try again.

 

Please help me.

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