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VPN Randomly disconnecting

Occasional Visitor

VPN Randomly disconnecting

I am currently using Pulse Secure Version 5.2.7 (1025) on Windows 10 and we had not experienced this issue before. Seems very random that it will connect sometimes and not have any issues and other times it will connect and then drop the vpn connection within 30 seconds of connecting. 


Can anyone advise me as to what could be the issue or what the best way to troubleshoot this issue could be?


Re: VPN Randomly disconnecting

TCP dump on the client & physical port the user is connecting against
check the client log to see if you can see a disconnect message