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VPN with Pulsesecure does not work with Windows Xp

user
New Contributor

VPN with Pulsesecure does not work with Windows Xp

After someone at IT release an update for Pulsesecure on Windows Xp and broke VPN, this appears as the error from dshostchecker.exe "The application has failed to start because bcrypt.dll was not found. Reinstalling the application may fix this problem." Reinstall does not work. Copy DLL from from Windows 7 to Windows Xp does not work. Need a Fix ASAP. I did see a topic from 2017 that none answer so hopefully will have better luck in 2020.
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2 REPLIES 2
bcsmithMHG
New Contributor

Re: VPN with Pulsesecure does not work with Windows Xp

XP is no longer supported by Microsoft (no more security patches) and is seen by most organizations as a security risk.  As an organization, we have a no XP policy. 

 

Its possible that with the update to PCS that eliminates significant vulnerabilities, the patch was never applied to XP so it is not going to be allowed to connect thus protecting the enterprise from this vulnerability. 

 

You should be able to roll back to the previous PCS version in the appliance administrator login (System Maintenance > Install Service Package > Upgrade/Downgrade).  Though this not recommended as it will open the enterpriose to significant risk.

r@yElr3y
Moderator

Re: VPN with Pulsesecure does not work with Windows Xp

What is the version of the host checker component?

 

New version of the host checker component will not work with Windows XP.

PCS Expert
Pulse Connect Secure Certified Expert