cancel
Showing results for 
Search instead for 
Did you mean: 

Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system rebooted.

Highlighted

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

I have the same issue, already remove cisco phone but does not resolve. is there anything else I can try?

Highlighted
Moderator

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

Please delete the Cisco CDP driver which might present on the machine even after uninstalling the IP communicator software and try again.

 

>> Execute the following command on the cmd and check for Driver package provider : Cisco and notedown the oemX value 

 

pnputil /e

>> Delete the driver using this command:  pnputil /delete-driver oemX.inf /force.

 

>> Reboot and check the behavior.

PCS Expert
Pulse Connect Secure Certified Expert
Highlighted
New Contributor

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

I tried this and it didn't work for me.  This is the only Cisco one I found.  I still have the same issues.  I connect, disconnect, try to reconnect and it eventually fails after being stuck on securing connection for a long time.

 

Published name : oem98.inf
Driver package provider : Cisco Systems
Class : Network Protocol
Driver date and version : 01/24/2011 1.0.0.2
Signer name : Cisco Systems, Inc.

Highlighted
Moderator

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

@hernandezr Do you have Cisco IP comminucator software installed on your machine? Can you go to C:\Windows\System32\drivers and see if cipcxxx.sys file present?

 

If yes, then please delete the driver by running pnputil /delete-driver <oem#.inf> /force command.  In your case, it's oem98.inf.

PCS Expert
Pulse Connect Secure Certified Expert
Highlighted
New Contributor

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

I did have it and uninstalled it.  My post shows I deleted the same .inf you're referencing - didn't fix

I also tried adding a registry dword for MaxNumFilters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network

and setting the value to 14 - didn't fix

I tried uninstalling Pulse, running these commands and re-installing pulse - didn't fix

takeown /f "C:\Program Files\rempl" /r /d y
icacls "C:\Program Files\rempl" /grant administrators:F /t /q
icacls "C:\Program Files\rempl" /deny system:F /t /q
Highlighted
New Contributor

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

The weird part about it is that all these issues started cropping up when I introduced DUO 2FA and created a new Sign In Policy and Realm specifically for Duo.

Highlighted
Moderator

Re: Virtual adapter does not get removed upon disconnect. VPN will not reconnect until system reboo

@hernandezr Can you please save the pnputil /enum-drivers output as a text file, capture screenshot of any network adapter >> Properties page which shows the complete list and share the download link with me as PM?

PCS Expert
Pulse Connect Secure Certified Expert